Privacy policy.
Laine Neural Network SA (“we,” “our,” or “us”) is committed to protecting your personal data and ensuring the transparency of its processing practices. This Privacy Policy outlines the types of personal data we may collect, the purposes for which it may be used, the circumstances under which it may be shared, the safeguards we employ to protect it, and your rights concerning such data. This Policy complies with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR) of the European Union. Additionally, Laine Neural Network SA endeavors to align with recognized data protection standards and practices in other jurisdictions, to maintain a high level of privacy and data security for all users, irrespective of their geographic location.
1. Data controller and contact information
The data controller responsible for your personal data is:
Laine Neural Network SA
28, Avenue de la Gare des Eaux-Vives
1208, Geneva, Switzerland
Contact email: dataprotection@laine.ai
If you have questions about how we process your data or wish to exercise your rights, please contact us at the above address.
2. Scope and purpose of data collection
We collect personal data as necessary to deliver our services, enhance website functionality, and ensure a secure and optimized user experience. The categories of personal data that may be collected, processed, and retained include, but are not limited to:
Contact information: This includes personal identifiers such as your name, email address, and other contact details as provided through form submissions, inquiries, or requests for services.
Technical and usage data: Information related to your interactions with our website, including, but not limited to, IP address, browser type, device specifications, access timestamps, referring URLs, and specific pages viewed. Such information may be obtained through cookies, pixels, and similar tracking technologies to facilitate analytics, security, and enhanced functionality.
Marketing and preference data: Information pertaining to your consent and preferences for receiving marketing communications, promotional content, and insights related to our services. This category may encompass opt-in status, communication preferences, and indications of interest in specific services.
Product offers and testing: With your explicit consent, we may use your contact information to inform you of product offers, services, features, and testing opportunities that may be relevant to you, via email or messaging platforms such as WhatsApp. You may withdraw consent at any time by clicking the “unsubscribe” link in our emails or replying “STOP” to WhatsApp messages or contacting us directly at dataprotection@laine.ai. Withdrawal of consent will not affect the legality of processing based on prior consent.
Please note that we may still send non-promotional, service-related emails, such as registration confirmations or account updates, as these are necessary for managing your account and do not require marketing consent.
We process personal data in accordance with applicable data protection laws and for purposes deemed necessary to fulfil our service commitments, safeguard website security, and enhance user interaction with our platform.
3. Legal basis and purposes of data processing
The lawful basis for processing personal data by Laine Neural Network SA is determined by the specific purpose for which such data is processed, as outlined below. In accordance with the relevant provisions of the FADP, specifically Articles 6 and 31, and, where applicable, Article 6 of the GDPR, the processing of personal data may be based on the following legal grounds:
Provision of services: We may process contact information to fulfil service requests, respond to inquiries, and manage subscriptions to newsletters and updates. Such processing is necessary for the performance of a contract or for steps prior to entering into a contract, in compliance with GDPR Art. 6(1)(b). Under the FADP, Articles 6 and 31 support this processing through the principles of good faith, proportionality, and the legitimate interest in fulfilling contractual obligations.
Website functionality and user experience: Technical and usage data may be processed to optimize the performance of our website, enhance the user experience, and improve the services we offer. This processing is based on our legitimate interest in maintaining an effective, efficient, and secure website environment, as recognized under GDPR Art. 6(1)(f). Articles 6 and 31 of the FADP provide for this processing on the grounds of proportionality, necessity for security, and functionality.
Marketing and communications: With explicit consent from the data subject, we may process personal data to deliver personalized advertising on third-party platforms, such as Google, LinkedIn, and Instagram, and to send promotional communications. Consent is obtained in accordance with GDPR Art. 6(1)(a) and aligned with Articles 6 and 31 of the FADP, which require valid, informed, and freely given consent. Consent may be withdrawn by the data subject at any time, without affecting the lawfulness of prior processing based on such consent.
Legal compliance and security: We may process personal data as necessary to fulfil our obligations under applicable Swiss and EU legal frameworks, as well as to secure our website infrastructure and protect our rights and interests. This processing is grounded in our legal obligations under GDPR Art. 6(1)(c) and the FADP’s Articles 6 and 31, which mandate data security and accountability to protect personal data and ensure compliance with legal standards.
4. Data sharing and disclosure
We may, under limited and specific circumstances, share your personal data with the following categories of recipients:
Service providers: We may engage third-party service providers to perform essential services that support our operations, such as website hosting, data analytics, marketing, and security services. These providers act as data processors on our behalf and are contractually obligated to adhere to confidentiality agreements and data protection standards that align with applicable laws and regulations.
Business partners and affiliates: We may share anonymized or aggregated data with our affiliates or business partners to facilitate the analysis of trends, optimize our services, or engage in collaborative initiatives. Such data sharing is conducted in a manner that does not disclose personally identifiable information.
Legal and regulatory compliance: We may disclose personal data when required by law, court order, or any other legal process, or if such disclosure is deemed necessary to protect our legal rights, property, or the safety of our users or third parties.
International data transfers: Personal data may, as necessary for our operations, be transferred to, stored, or otherwise processed outside of Switzerland and the European Economic Area (EEA). In instances of such transfers, we ensure that appropriate safeguards, including but not limited to Standard Contractual Clauses (SCCs), are in place to protect your personal data in compliance with applicable privacy standards.
5. Data retention
We retain personal data only for the period necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law or regulatory requirements. The duration of data retention is determined based on the following criteria:
Contact and inquiry data: Retained until the relevant communication or service request has been fulfilled, or for as long as you remain subscribed to receive updates from us.
Marketing data: Stored until you withdraw your consent or opt-out of receiving marketing communications. Upon withdrawal of consent, we will promptly delete your data unless there exists a legal basis for its continued retention.
Technical and usage data: Retained in an aggregated or anonymized format for purposes of website analysis and improvement. Personal identifiers within this category may be retained for a specified period, generally not exceeding [specific time, e.g., 6 months], for purposes of security analysis.
Upon the expiration of the applicable retention period, personal data will be securely deleted or anonymized in accordance with industry-standard best practices.
6. Your data protection rights
Pursuant to the GDPR and the FADP, you are entitled to exercise the following rights with respect to your personal data. To submit a request, please contact us at dataprotection@laine.ai:
Right of access: You have the right to request confirmation as to whether we process your personal data and, if so, to obtain access to the specific data and relevant details of its processing.
Right to rectification: You may request that we correct any inaccurate or incomplete personal data that we hold about you.
Right to erasure: Under certain conditions, you may request the deletion of your personal data, such as when it is no longer necessary for the purpose for which it was originally collected.
Right to restrict processing: You may request that we limit the processing of your data, for instance, while we verify its accuracy or if you have objected to its processing.
Right to data portability: Where technically feasible, you have the right to request the transfer of your data in a structured, commonly used, and machine-readable format to another data controller.
Right to object: You may object to the processing of your personal data for purposes of direct marketing or where processing is based on our legitimate interests.
Right to withdraw consent: Where processing is based on your consent, you may withdraw such consent at any time without affecting the lawfulness of processing conducted prior to its withdrawal.
For security purposes, we may require verification of your identity before fulfilling any request. We strive to respond within 30 days, or as mandated by applicable law.
7. Use of cookies and tracking technologies
We employ cookies and similar tracking technologies on our website to collect data regarding your online activities and preferences. Such technologies may be utilized to personalize your experience, analyse usage patterns, and deliver content or advertisements that are relevant to your interests. You may manage your cookie preferences at any time by referring to our Cookie Policy or by adjusting the settings on your web browser.
8. Data security measures
We implement a range of technical and organizational security measures designed to protect personal data against unauthorized access, misuse, accidental loss, or destruction. Such measures may include, but are not limited to:
Encryption: Sensitive data are encrypted during transmission to safeguard it from unauthorized access.
Access control: Access to personal data is restricted to authorized personnel who require such access to perform their job functions.
Data minimization: Personal data is retained in a minimal, de-identified, or anonymized format wherever feasible and appropriate.
Monitoring and testing: We conduct regular security audits, vulnerability assessments, and penetration testing to uphold our data protection standards.
While we endeavour to maintain the security of your personal data, please be advised that no internet-based system can be guaranteed as entirely secure.
9. Right to lodge a complaint
Should you believe that your personal data have been processed in a manner that contravenes applicable data protection laws, or that we may not have fully complied with our obligations under such laws, you are entitled to lodge a complaint with the competent supervisory authority. In Switzerland, the relevant data protection authority is:
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1, 3003 Bern, Switzerland
If you are located within the European Union or another jurisdiction with applicable data protection regulations, you may also have the right to lodge a complaint with the supervisory authority in your country of residence.
10. Provisions for users outside Switzerland, the EU, and the EEA
For individuals accessing our website and services from jurisdictions outside Switzerland, the European Union (EU), and the European Economic Area (EEA), we process your personal data in a manner consistent with the applicable data protection laws of your jurisdiction. We are committed to maintaining transparency, data security, and the protection of your rights as a data subject.
International data processing and transfers: We may process personal data collected from users in jurisdictions outside Switzerland, the EU, and the EEA on the basis of consent, legitimate interests, or other lawful grounds as appropriate. In instances where such data is transferred to and processed in countries other than your own, we implement appropriate safeguards to ensure an adequate level of data protection. These safeguards may include, but are not limited to, the use of contractual clauses or the implementation of technical and organizational measures designed to protect your data in compliance with internationally recognized data protection standards.
Data subject rights for international users: Individuals outside Switzerland, the EU, and the EEA may, depending on the applicable laws of their jurisdiction, be entitled to certain rights regarding their personal data. These rights may include, but are not limited to, the rights to access, rectify, delete, restrict processing, and, where applicable, the portability of their personal data. Should you wish to exercise any of these rights, you may submit a request by contacting us at dataprotection@laine.ai. We will make reasonable efforts to address such requests in accordance with our legal obligations and recognized data protection principles.
11. Updates to this privacy policy
We reserve the right to amend this privacy policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. Any amendments to this Policy will be posted on this page, and the “Last Updated” date will indicate the most recent revisions. The most current version of this Privacy Policy, as published on our website, shall prevail. We encourage you to periodically review this page to remain informed of our current privacy practices.
Contact information
Should you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, you may contact us at:
Email : dataprotection@laine.ai
Address: Laine Neural Network SA, 28 Avenue de la Gare des Eaux-Vives, 1208, Geneva, Switzerland
We appreciate the trust you place in Laine Neural Network SA by sharing your personal data. We remain committed to processing it responsibly, securely, and in full compliance with applicable data protection laws and regulations.
Effective Date: 11 November 2024
Last Updated: 11 November 2024